Complimentary shipping on orders over $150
Customer Care

Shipping Policy

Thoughtful presentation deserves thoughtful delivery. Here is what to expect from your order.

Our Policies

Simple, Clear & Thoughtful

A quick overview of the key points. Please read the full policy below.

Shipping & Delivery

What to Expect

Order Processing

Orders are carefully reviewed and prepared for shipment. Processing times may vary by product and destination and will be communicated during checkout.

Delivery

Available shipping methods, estimated delivery windows and applicable charges are presented at checkout based on your destination.

Address Accuracy

Please review your shipping address before completing your order. Contact us promptly if you notice an error.

Damaged or Delayed Packages

If your package arrives damaged or appears significantly delayed, contact our customer care team with your order number and photos when applicable.